Privacy Policy for BrightHato.net

Effective Date: December 31, 2024

At BrightHato.net, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.brighthato.com, make purchases, or use our services. By using our website or services, you consent to the collection and use of your information as outlined in this policy.

Please take the time to read this Privacy Policy carefully to understand how we protect your personal data.

1. Information We Collect

We collect several types of information to provide you with a better experience when using our website and services. This information may include:

Personal Information

When you place an order, register an account, or contact us, we collect personal information, including but not limited to:

  • Name
  • Address (billing and shipping)
  • Email address
  • Phone number
  • Payment information (credit card number, billing address, etc.)
  • Account login details (username, password)

Non-Personal Information

We also collect non-personal information to improve your experience on our website and analyze trends:

  • Browser type and version
  • IP address
  • Referring/Exit pages
  • Pages visited on our website
  • Time and date of your visit
  • Geographic location (through IP address)
  • Device type (mobile, tablet, desktop)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our site. These cookies help us remember your preferences, improve functionality, and analyze how users interact with our site.

You can manage cookie preferences through your browser settings. However, please note that disabling cookies may limit your ability to use certain features of our website.

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

  • Order Processing: To process and fulfill your orders, communicate with you about your order status, and deliver products to your shipping address.
  • Customer Service: To respond to your inquiries, provide customer support, and assist with any issues regarding your orders.
  • Account Management: To create and maintain your account, allowing you to track orders, save preferences, and manage your personal information.
  • Marketing and Communications: To send promotional emails, newsletters, or special offers that may be of interest to you. You can opt-out of marketing communications at any time by clicking the unsubscribe link at the bottom of our emails or by contacting us directly.
  • Website Improvement: To analyze usage patterns, enhance user experience, and improve the functionality of our website.
  • Security and Fraud Prevention: To protect against fraudulent activities, ensure the security of our website, and comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your personal information with trusted third-party service providers who help us operate our website and deliver our services, such as payment processors, shipping carriers, and email marketing providers. These third parties are obligated to protect your data and only use it to perform specific services on our behalf.
  • Business Transfers: In the event that BrightHato.net undergoes a business transition, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that process. We will notify you via email or a prominent notice on our website of any such change.
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency, to comply with legal obligations or protect our rights.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. These measures include secure payment processing, encryption of sensitive data, and firewalls to safeguard against unauthorized access to your information.

However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding the personal information we collect about you. These include:

  • Access and Correction: You have the right to access and update your personal information by logging into your account or contacting us directly.
  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails or newsletters from us, you can opt-out at any time by clicking the unsubscribe link in our emails or by contacting us directly.
  • Deletion of Personal Information: You may request the deletion of your personal information by contacting us. Please note that we may need to retain certain information for legal or business purposes, such as order history or payment records.
  • Data Portability: In certain circumstances, you may request a copy of your personal information in a machine-readable format to transfer to another provider.

If you wish to exercise any of these rights, please contact us at info@brighthato.net.

6. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including fulfilling orders, complying with legal obligations, and resolving disputes. Once your information is no longer required, we will securely delete or anonymize it.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

8. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your data may be transferred to, stored, and processed in the United States, where our servers are located. By using our website, you consent to the transfer of your information to the United States, and understand that the data protection laws in the United States may differ from those in your country.

9. Links to Other Websites

Our website may contain links to external websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly advise you to review the privacy policy of every site you visit, as we have no control over, and are not responsible for, the privacy practices of third-party websites.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates to this policy will be posted on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us:

Thank you for choosing BrightHato.net. We value your trust and are committed to safeguarding your personal information.