Payment Policy

Effective Date: December 31, 2024

Contact Information:

Accepted Payment Methods

At BRIGHTHATO, we accept the following secure payment methods for your convenience:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover
  • PayPal: A safe and efficient payment option for online transactions
  • Bank Transfers: Available for bulk orders (processing may take 1-2 business days)
  • Cash on Delivery (COD): Available for select locations within the U.S.

Payment Security

We prioritize your security and ensure that:

  • All transactions are processed through secure payment gateways using SSL encryption.
  • Your personal and financial information is protected and not shared with third parties.

Order Confirmation

  • Once payment is successfully completed, a confirmation email will be sent with order details and an invoice.
  • For bank transfers, confirmation may take up to 48 hours after the payment is received.

Refund and Cancellation Policy

  • Refunds: Refunds are available for canceled orders or items returned due to damage or incorrect delivery.
  • Cancellations: Orders can be canceled within 24 hours of placement by contacting our support team.
  • Refunds will be processed to the original payment method within 5-7 business days.

Taxes and Fees

  • Applicable taxes are calculated based on your shipping address and will be displayed during checkout.
  • International customers may be subject to customs duties or import taxes.

Payment Issues

If you encounter any issues during the payment process, please contact us at:

Shop with confidence at BRIGHTHATO, where secure and flexible payment options make your experience seamless and enjoyable.